Accessibility of the built environment

Annex III: Accessibility of the built environment where a service is provided

service provider · subject kind service · Annex III

In order to maximise the foreseeable use in an independent manner by persons with disabilities of the built environment in which a service is provided and which is under the responsibility of the service provider, as referred to in Article 4(4), the accessibility of areas intended for public access shall include the following aspects:

How to satisfy it: Conditional on the national option in Article 4(4): it binds only in Member States that have decided to extend the Directive to the built environment. Where it applies, it covers areas intended for public access that are under the service provider’s responsibility.

Annex III on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (a)

service provider · subject kind service · Annex III (a)

use of related outdoor areas and facilities;

Annex III (a) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (b)

service provider · subject kind service · Annex III (b)

approaches to buildings;

Annex III (b) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (c)

service provider · subject kind service · Annex III (c)

use of entrances;

Annex III (c) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (d)

service provider · subject kind service · Annex III (d)

use of paths in horizontal circulation;

Annex III (d) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (e)

service provider · subject kind service · Annex III (e)

use of paths in vertical circulation;

Annex III (e) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (f)

service provider · subject kind service · Annex III (f)

use of rooms by the public;

Annex III (f) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (g)

service provider · subject kind service · Annex III (g)

use of equipment and facilities used in the provision of the service;

Annex III (g) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (h)

service provider · subject kind service · Annex III (h)

use of toilets and sanitary facilities;

Annex III (h) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (i)

service provider · subject kind service · Annex III (i)

use of exits, evacuation routes and concepts for emergency planning;

Annex III (i) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (j)

service provider · subject kind service · Annex III (j)

communication and orientation via more than one sensory channel;

Annex III (j) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (k)

service provider · subject kind service · Annex III (k)

use of facilities and buildings for their foreseeable purpose;

Annex III (k) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Annex III (l)

service provider · subject kind service · Annex III (l)

protection from hazards in the environment indoors and outdoors.

Annex III (l) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882