Article 85: Right to Lodge a Complaint with a Market Surveillance Authority
deployer · high risk · Article 85
Article 85 grants any natural or legal person who has grounds to consider that there has been an infringement of the AI Act the right to lodge a complaint with the relevant market surveillance authority. The authority must handle complaints in accordance with national procedures, inform the complainant of progress and outcome within a reasonable time, and accept complaints from consumer organisations and other representative bodies. This provides a public enforcement mechanism paralleling the private explanation right in [Article 86](/en/ai-act-guide/article-86).
How to satisfy it: Identify which market surveillance authority in each Member State where you operate would receive complaints about your AI systems.
Article 85 on EUR-Lex · as of 2026-08-03 · Regulation (EU) 2024/1689 as amended by Regulation (EU) 2026/1744