Scope

Article 2(1): Scope: the products covered

subject kind product · Article 2(1)

This Directive applies to the following products placed on the market after 28 June 2025:

How to satisfy it: Five product classes, and the list is closed. A product outside it owes nothing under this Directive however inaccessible it is.

Article 2(1) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(1)(a)

subject kind product · Article 2(1)(a)

consumer general purpose computer hardware systems and operating systems for those hardware systems;

Article 2(1)(a) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(1)(b)

subject kind product · Article 2(1)(b)

the following self-service terminals: (i) payment terminals; (ii) the following self-service terminals dedicated to the provision of services covered by this Directive: — automated teller machines; — ticketing machines; — check-in machines; — interactive self-service terminals providing information, excluding terminals installed as integrated parts of vehicles, aircrafts, ships or rolling stock;

Article 2(1)(b) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(1)(c)

subject kind product · Article 2(1)(c)

consumer terminal equipment with interactive computing capability, used for electronic communications services;

Article 2(1)(c) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(1)(d)

subject kind product · Article 2(1)(d)

consumer terminal equipment with interactive computing capability, used for accessing audiovisual media services; and

Article 2(1)(d) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(1)(e)

subject kind product · Article 2(1)(e)

e-readers.

Article 2(1)(e) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2): Scope: the services covered

subject kind service · Article 2(2)

Without prejudice to Article 32, this Directive applies to the following services provided to consumers after 28 June 2025:

How to satisfy it: The source of the service_category taxonomy this corpus predicates on: electronic communications, access to audiovisual media services, elements of passenger transport, consumer banking, e-books, e-commerce. It opens "without prejudice to Article 32", which is the transitional article below.

Article 2(2) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(a)

subject kind service · Article 2(2)(a)

electronic communications services with the exception of transmission services used for the provision of machine-to-machine services;

Article 2(2)(a) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(b)

subject kind service · Article 2(2)(b)

services providing access to audiovisual media services;

Article 2(2)(b) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(c)

subject kind service · Article 2(2)(c)

the following elements of air, bus, rail and waterborne passenger transport services, except for urban, suburban and regional transport services for which only the elements under point (v) apply: (i) websites; (ii) mobile device-based services including mobile applications; (iii) electronic tickets and electronic ticketing services; (iv) delivery of transport service information, including real-time travel information; this shall, with regard to information screens, be limited to interactive screens located within the territory of the Union; and (v) interactive self-service terminals located within the territory of the Union, except those installed as integrated parts of vehicles, aircrafts, ships and rolling stock used in the provision of any part of such passenger transport services;

Article 2(2)(c) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(d)

subject kind service · Article 2(2)(d)

consumer banking services;

Article 2(2)(d) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(e)

subject kind service · Article 2(2)(e)

e-books and dedicated software; and

Article 2(2)(e) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(2)(f)

subject kind service · Article 2(2)(f)

e-commerce services.

Article 2(2)(f) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(3): Scope: answering emergency communications to 112

all operators · Article 2(3)

This Directive applies to answering emergency communications to the single European emergency number ‘112’.

How to satisfy it: Answering the call, not making it. This binds the public safety answering point rather than the operator whose service placed the call.

Article 2(3) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4): Scope: content excluded from websites and mobile applications

all operators · Article 2(4)

This Directive does not apply to the following content of websites and mobile applications:

How to satisfy it: The carve-outs, and the ones operators actually reach for are (d) third-party content neither funded, developed by, nor under the control of the operator, and (e) archives. Both are narrower than they are usually read: (e) requires content that is not updated or edited after 28 June 2025.

Article 2(4) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4)(a)

all operators · Article 2(4)(a)

pre-recorded time-based media published before 28 June 2025;

Article 2(4)(a) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4)(b)

all operators · Article 2(4)(b)

office file formats published before 28 June 2025;

Article 2(4)(b) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4)(c)

all operators · Article 2(4)(c)

online maps and mapping services, if essential information is provided in an accessible digital manner for maps intended for navigational use;

Article 2(4)(c) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4)(d)

all operators · Article 2(4)(d)

third-party content that is neither funded, developed by, or under the control of, the economic operator concerned;

Article 2(4)(d) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(4)(e)

all operators · Article 2(4)(e)

content of websites and mobile applications qualifying as archives, meaning that they only contain content that is not updated or edited after 28 June 2025.

Article 2(4)(e) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882

Article 2(5): Scope: without prejudice to the Marrakesh acts

all operators · Article 2(5)

This Directive shall be without prejudice to Directive (EU) 2017/1564 and Regulation (EU) 2017/1563.

How to satisfy it: Directive (EU) 2017/1564 and Regulation (EU) 2017/1563 implement the Marrakesh Treaty on accessible-format copies for people with print disabilities. This Directive does not displace them.

Article 2(5) on EUR-Lex · as of 2026-08-14 · Directive (EU) 2019/882